Refund policy

Customer satisfaction is important to us. If your purchase does not meet your expectations, you may request a return within 30 days of receiving your order and receive a full refund.

To start the return process, please contact our support team at info@darrishop.com. In your message, include your full name, order number, and a brief explanation of the reason for the return. If the item arrived damaged or incorrect, attaching a photo will help us process your request more efficiently. We usually respond within 1–2 business days.

Once your return is approved, we will send you a prepaid return label along with clear instructions. All return shipping costs are fully covered by us. Simply attach the label to your package and drop it off at the designated courier location.

Returns may be sent to one of the following official return addresses, depending on the instructions provided by our support team:

PostNL Retourpunt
Spaklerweg 52
1096 BA Amsterdam
Netherlands

ParcelPoint Centre
67 Dixon Street
Haymarket NSW 2000
Australia

We will confirm the correct return address in our email response. Our goal is to ensure a smooth, clear, and customer-friendly return experience.

Legal Information
Trade name: Darrishop
Email: info@darrishop.com
Physical address: Gabriëlstraat 15, 9744 KB Groningen, Netherlands